Have Issues with bbPress Voting Pro? Get your support here.

Home Forums bbPress Voting Pro Support Have Issues with bbPress Voting Pro? Get your support here.

Viewing 4 reply threads
Sort by:
  • Author
    Posts
    • #25179
      Nathan Kinkead
      Keymaster
        Helpful
        Up
        10
        Down
        Not Helpful
        ::

        If you have an active license of bbPress Voting Pro and you run into an issue, please post a new topic in this forum. Thanks!

      • #25766
        Jakob
        Participant
          Helpful
          Up
          2
          Down
          Not Helpful
          ::

          Hi Nathan

          Nice plugin, thanks.

          Issue 1. If I leave the field “download label” empty and dislike is disabled it still shows “Not Helpful” https://d.pr/i/L2QgUf
          Issue 2. Enable accept answer field is not showing, color is white, my background is white. A field in the settings to change color would be great (for all fields actually) https://d.pr/i/yStM58

          Thank you much.
          Warm regards and stay safe
          Jakob (pro user admin(at)2wg.org)

          Nathan Kinkead voted up
          • #25769
            Nathan Kinkead
            Keymaster
              Helpful
              Up
              2
              Down
              Not Helpful
              ::

              Hi Jakob,

              1) Thanks for reporting that issue. I just released an update to the core plugin that fixes that bug.

              2) Are you sure the button is actually there? Can you highlight it to reveal it? The CSS in my plugin is definitely making it green, so you must have some CSS on your site that is taking precedence. You can customize the look of that button by applying your own CSS like #bbpress-forums div.bbp-reply-content a.bbp-voting-accept-answer-button {background-color: red;}

              Thanks for purchasing the pro plugin. Please let me know if you have any other questions or issues. Thanks.

              Dany Indrawan Pratama voted upNathan Kinkead voted up
          • #26515
            domien van eynde
            Participant
              Helpful
              Up
              0
              Down
              Not Helpful
              ::

              Hi there,

              I have an issue with not being able to vote on the reply to the original topic posts.

              Example here: https://photographycourse.net/groups/photographycourse-net/forum/discussion/introduction-9/

              Using the buddyboss theme.

              Thank you

              • #26547
                Nathan Kinkead
                Keymaster
                  Helpful
                  Up
                  3
                  Down
                  Not Helpful
                  Accepted answer
                  ::

                  Hi Domien,

                  It looks like the BuddyBoss theme removed the hooks that my plugin uses. The only way to get it to work with that theme is to modify the theme (or preferably child theme) file.

                  wp-content\themes\buddyboss-theme(-child)\bbpress\content-single-topic-lead.php

                  Find this…

                  <div class="item-description">
                  <?php bbp_topic_content(); ?>
                  </div>

                  … and replace it with this…

                  <div class="item-description">
                  <?php do_action( 'bbp_theme_before_topic_content' ); ?>
                  <?php bbp_topic_content(); ?>
                  <?php do_action( 'bbp_theme_after_topic_content' ); ?>
                  </div>
                  Nathan Kinkead voted up
              • #27194
                Janet Dawson
                Participant
                  Helpful
                  Up
                  0
                  Down
                  Not Helpful
                  ::

                  bbVoting conflicts with BuddyBoss theme formatting when the discussion reply contains quote formatting.

                  Demo of issue here: https://www.loom.com/share/b740021fcfb74d94a7dad3fdb53e95ea

                  • #27195
                    Nathan Kinkead
                    Keymaster
                      Helpful
                      Up
                      0
                      Down
                      Not Helpful
                      ::

                      Hi Janet,

                      Could you either tell me how I can reproduce this issue (how to get that quote to show on BuddyBoss) or provide me with a login for to that site with nathan@wpforthewin.com so I can take a look?

                  • #30054
                    Joel Stolt
                    Participant
                      Helpful
                      Up
                      0
                      Down
                      Not Helpful
                      ::

                      I can only up and downvote with logged in as admin not as subscriber. How can I fix that?

                      • #30056
                        Nathan Kinkead
                        Keymaster
                          Helpful
                          Up
                          0
                          Down
                          Not Helpful
                          ::

                          Joel, I have never seen that as an issue before. Is your site public so I can see it? If not, can you give me more details about it? Does it act like it works but resets after page reload or maybe the other way around. I’m wondering if it’s a static cache issue.

                    Viewing 4 reply threads
                    • You must be logged in to reply to this topic.